At Power Of PEMF, every item is handcrafted with care and intention. We want you to be completely satisfied with your purchase, and we stand by the quality of all our creations.
This Return Policy explains your rights and our process if you need to return an item.
30-Day Return Window
We accept returns within 30 days of delivery. If 30 days have passed since your order was delivered, unfortunately, we cannot offer you a refund or exchange.
Faulty or Damaged Goods
If your item arrives faulty or damaged, you are entitled to a full refund or replacement. Please contact us within 30 days of delivery so we can arrange a return and send out a replacement or process your refund promptly.
Conditions for Returns
To qualify for a return:
- The item must be returned in its original condition.
- Proof of purchase (such as your order confirmation email) is required.
- Only faulty, damaged, or defective items are eligible for return.
- Custom-made or personalized items cannot be returned unless they arrive faulty or damaged.
How to Start a Return
- Email us at powerofpemfuk@gmail.com with your order number and details of the issue.
- We’ll provide return instructions and a return shipping address.
- Once we receive and inspect the returned item, we’ll notify you of your refund or replacement.
Refunds
- Refunds will be processed back to your original payment method.
- Please allow 5–10 working days for the refund to appear in your account, depending on your payment provider.
Return Shipping
- If the item is faulty or damaged, Power Of PEMF will cover the cost of return shipping.
- If you are returning an item for any other reason (e.g., change of mind), you will be responsible for return shipping costs.
Contact Us
If you have any questions about this Return Policy or need assistance with a return, please contact us:
powerofpemfuk@gmail.com